Baltzar has not always been an online retailer. For many years, the stores were the only locations where Baltzar menswear was to be found. Since 2014 the online platform has welcomed two new friends, both of whom's dedication has been to align the traditional values of bricks and mortar stores with the convenience of online shopping.
The Baltzar concept includes a variety of exclusive services. Beyond home-delivery, we offer click and collect: pick up your order in one of our stores for tryout and fitting. If it doesn't fit, you can return it on the spot.
Read more about our services at each respective location.
We believe that the keys to success for online are in many ways the same as for bricks and mortar retailing: working hard to maintain the values of bespoke customer service and the willingness to ‘walk the extra mile’ for clients that visit the store on- and offline. For that reason, it’s always possible to buy online and collect in the store or buy in the store and receive the delivery at home. Not all products are always available at both locations, but they are never more than a shipment away. We have a customer service team ready via direct phone line in both English and Swedish, you can Facebook us, send an email or direct message on Instagram.
Baltzar is all about optimising your experience by offering a custom customer convenience. What you require, where you need it, when you want it.