Baltzar has not always been an online retailer. For many years, the stores were the only locations where Baltzar’s fashion was to be found. In 2014 Baltzar got two new friends, who's dedicated focus has been to align the traditional values of bricks and mortar with the opportunities and convenience of online shopping.
We believe that the keys to success for online are in many ways the same as for bricks and mortar retailing: working hard to maintain the values of bespoke customer service and the willingness to ‘walk the extra mile’ for clients that visit the store on- and offline. For that reason, it’s always possible to buy online and collect in the store or buy in the store and receive the delivery at home. Not all products are always available at both locations, but they are never more than a shipment away. We have a customer service team ready via direct phone line in both English and Swedish, you can Facebook us, send an email or direct message on Instagram.
Baltzar is all about optimising your experience by offering a custom customer convenience. What you require, where you need it, when you want it.