We offer shipping via UPS, DHL Express, and PostNord, depending on the destination country.

Once your order is shipped, you will receive a separate email with a tracking number to monitor the delivery. Sometimes, this email might end up in your spam or promotions folders, so be sure to check there if you feel like you’ve been waiting too long. Alternatively, you can log into your account and select the relevant order to check its status. Please note that there might be a delay of a day or two before the tracking information is updated by the carrier. If the package appears to be stationary, it’s likely already on its way!

Would you like to read our shipping policy? Please click here.

Oh no! Hopefully, this doesn’t happen but if it does, although our shipping carriers work independently to deliver your package, we’ll figure this out together!   If it's been marked delivered and it's only been one day - sit tight! Sometimes the carriers scan it before it gets to you. Keep an eye out for the next few hours! If the tracking hasn’t been updated in an unusually long time or if it has never been updated since it was made, chances are it was lost in transit. Please file a claim with the carrier. If there is no conclusion after two weeks, please let us know and we will look into replacing or crediting you for your order. If the shipping address was a temporary location, we do not assume responsibility if the recipient is no longer at that address upon delivery within the projected shipping timeline.   

All orders require a signature upon delivery. If you are not going to be home or unable to take delivery then your courier will provide you with several alternative options. If at any point you choose to waiver a signature upon delivery through any of our couriers then you must take full responsibility for any loss or damage that may occur.Read our full shipping policy here.

Once your order has been dispatched you will receive an email containing your order tracking number to follow its progress online. If you are a registered customer you can find your tracking number online under My Orders.